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Digital & Online Services

Email Broadcasting


Business Processes


“Eighty-five percent of the reasons for failure are deficiencies in the systems and process rather than the employee. The role of management is to change the process rather than badgering individuals to do better.” W. Edwards Deming

Web Forensics


Social Media


“It’s better to think of social media tools as amplifying customer opinion rather than improving it.” Joshua Porter

Marketing Automation


“It’s hard to read the label when you’re inside the bottle.” Grokdotcom

Search Engine Optimisation


“SEO is a marketing function for sure, but it needs to be baked into a product, not slapped on like icing after the cake is baked.” Duane Forrester

Customer Relationship Management